Shipping Policy
Shipping is free for orders over $75.00. Orders placed by 3 p.m. CST, Monday through Friday, will typically ship same day and arrive in 3-6 days, depending on where you live. Please allow more time for shipping during holidays. Tracking is always included from start to finish, so you always have an eye on your products. As always if there are any issues, please contact us via phone or email.
- It is the customer’s responsibility to know his/her local and country’s laws regarding the importation of the products being ordered. If a package is returned to us due to the receiving country’s customs rejection, no refund will be issued. Hempicated & Dedicated holds no responsibility for international orders once they leave our facility.
- Hempicated & Dedicated is not responsible for customs fees. It is the customer's responsibility to research customs fees for their country, and to pay any necessary fees that result from the shipment. Any package returned due to refusal will not be refunded.
- The customer is responsible for researching which carriers have licenses for certain items. Hempicated & Dedicated is not liable for the chosen carrier's inability to move the shipment through customs. There will be no refunds for incorrect carrier selection.
- Hempicated & Dedicated will not alter customs documents or packaging labels. There are no exceptions.
- Hempicated & Dedicated cannot intercept any international delivery. Once the package has left our facility, it will be shipped to the address given to us and no refund will be issued for wrong addresses. It is the customer’s responsibility to provide us with the correct shipping address at time of order.
- Customs processing time can vary and may impact shipping times. If you have not received your package, please check with customs. Hempicated & Dedicated does not guarantee any international shipping times and will not refund shipping costs due to delivery time.
DHL International Express
Fast, Guaranteed Delivery Worldwide
FedEx International Ground
2-7 Business Days to Canada
FedEx International Economy
2-5 Business Days Worldwide
FedEx International Priority
1-3 Business Days Worldwide
USPS Priority Mail International
6-10 Business Days Worldwide
USPS First-Class Mail International
Worldwide Delivery up to 4 lbs
